Privacy Policy

1.1 Personal Information: We collect information you provide directly to us, such as:

• Name and email address when contacting us or requesting services
• Discord username and server information for bot development projects
• Minecraft server details and plugin specifications
• Payment information processed securely through Stripe

1.2 Usage Information: We automatically collect certain information when you use our website, including:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website information
• Device information and operating system

We use the information we collect to:

• Provide Services: Deliver custom Minecraft plugins, Discord bots, and server configurations
• Communicate: Respond to inquiries, provide project updates, and customer support
• Process Payments: Handle billing and payment processing through Stripe
• Improve Services: Analyze usage patterns to enhance our website and services
• Legal Compliance: Meet legal obligations and protect our rights

3.1 We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties like Stripe for payment processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for specific sharing

4.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4.2 Encryption: Sensitive data is encrypted during transmission and storage using industry-standard protocols.

4.3 Access Controls: Personal information is accessible only to authorized personnel who need it for legitimate business purposes.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of processing of your personal information
• Objection: Object to processing of your personal information for certain purposes

To exercise these rights, please contact us at contact@voltstudios.net.

6.1 Cookies: We use cookies and similar tracking technologies to enhance your experience on our website.

6.2 Types of Cookies:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

6.3 Cookie Control: You can control cookie settings through your browser preferences.

7.1 Payment Processing: We use Stripe for payment processing. Stripe's privacy policy applies to payment information.

7.2 Analytics: We may use analytics services to understand website usage patterns.

7.3 External Links: Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8.1 Retention Period: We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8.2 Project Data: Information related to completed projects may be retained for portfolio and reference purposes, unless you request deletion.

8.3 Deletion: Upon request, we will delete your personal information within 30 days, unless legal obligations require longer retention.

9.1 Data Transfers: Your information may be transferred to and processed in countries other than your country of residence.

9.2 Safeguards: We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

10.1 Policy Updates: We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

10.2 Effective Date: The updated policy will be effective immediately upon posting, unless otherwise specified.

10.3 Continued Use: Your continued use of our services after policy changes constitutes acceptance of the updated policy.

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: contact@voltstudios.net
• Discord: discord.gg/voltstudios

Data Protection Officer: For privacy-related inquiries, please email us with the subject line starting with [PRIVACY] followed by your inquiry details.